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  • PLEASE NOTE: WHEN CHECKING OUT, YOU WILL BE REDIRECTED TO PAYPAL WHERE YOU WILL BE ABLE TO CHECK OUT SECURELY USING YOUR CREDIT OR DEBIT CARD OR YOUR PAYPAL ACCOUNT. YOU DO NOT NEED TO HAVE A PAYPAL ACCOUNT TO CHECK OUT

Returns Information

Returning Your Sex Toys and Lingerie

Return or exchange an item - our 100% money back guarantee. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Please note: Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Our Returns address is Florere Capital Limited, PO BOX 228 Hitchin Herts SG4 0WW

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